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Mediation
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Preserving relationships...
the objective of mediation – as we perceive it
Mediation is a conversation. It gives the offended employee the opportunity to discuss the offensive behavior with the individual who is perceived to be responsible for it. This discussion occurs in the presence of a trained mediator who does not know the parties and has no vested interest in the outcome of the discussion.
Mediation is versatile in application. It is not limited to disputes alleging illegal discrimination. Sometimes employees allege discrimination because it’s the only complaint process available to them. Mediation provides a viable alternative. The mediator supports the efforts of both parties to share their insights about the cause of the dispute and their attempts to get a better understanding of the other’s perspective. The mediator also assists the parties in considering alternatives for resolving the dispute and repairing their relationship.
Learn more about the benefits of mediation
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